Initiate a Return/Exchange

At Mishtu, we want you to love every piece you bring home.
If something doesn’t feel just right, we’ll gladly help with an exchange or return.

How to Start Your Return

💌 Email: CustomerService@Mishtu.com
💬 Live Chat: Use the chat icon on our website for instant help

Please include your order number so we can locate your purchase quickly.

Return Shipping

A flat-rate shipping label of $7 will be deducted from your refund once your return is processed.
We’ll send you the prepaid label via email once your request is approved.

Return Window

You have 30 days from the shipment date to return or exchange eligible items.
To qualify, items must be in new, unused condition, with all original tags and packaging intact.

Exchanges

Need a different size, color, or style?
We’ll happily help you find your perfect fit — just reach out, and we’ll walk you through the exchange process.

Need Assistance?

If you have any questions, our support team is here to help.
Reach us at CustomerService@Mishtu.com or message us directly through live chat.